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Franchised dealerships are presenting the independent aftermarket with a golden opportunity, according to research by BTC. The findings from the automotive training and consultancy firm shows that dealerships miss out on 57 percent of servicing work, which is costing them an average of £35.45 revenue per job.

Employing staff isn’t as easy as some may have you believe, there is a lot for employers to consider constantly. From the recruitment process, through to dealing with wages and a tribunal dispute, it is a potential minefield.